popular Honeywell Home new arrival RTH9585WF1004 Wi-Fi Smart Color Thermostat, 7 Day Programmable, Touch Screen, Energy Star, Alexa sale Ready outlet sale

popular Honeywell Home new arrival RTH9585WF1004 Wi-Fi Smart Color Thermostat, 7 Day Programmable, Touch Screen, Energy Star, Alexa sale Ready outlet sale

popular Honeywell Home new arrival RTH9585WF1004 Wi-Fi Smart Color Thermostat, 7 Day Programmable, Touch Screen, Energy Star, Alexa sale Ready outlet sale
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Brand
Honeywell Home
Color
Gray
Item Dimensions LxWxH
3.5 x 4.48 x 0.86 inches
Style
WiFi Thermostat
Item Weight
1 Pounds

  • thermostat

  • Customizable

    A thermostat for your decor

    Make your thermostat personal with the WiFi Smart Color Thermostat. The full-color display can be customized to fit your unique style, with color selection to match your home's decor. Enjoy versatility and performance with this smart home thermostat.

    App compatibility

    You’re in control from anywhere

    Choose from the Total Connect Comfort app or the Honeywell Home app to control your WiFi thermostat anytime, anywhere. You will also receive intelligent alerts, such as air filter and humidifier pad change reminders.

    Easily connect your WiFi Smart Color Thermostat with compatible voice assistant devices like Amazon Alexa, Google Assistant, Microsoft Cortana, and more.

    Find the connected thermostat for you

    Smart Color Thermostat

    Custom Color Touchscreen 2.4 GHZ Silver 4.5 x 3.5 x 0.88 in

    T9 Smart Thermostat

    Graphical Color Touchscreen 2.4 GHZ and 5.0 GHz White 3.7 x 4.92 x 0.94 in

    T5 Smart Thermostat

    Touchscreen 2.4 GHZ Black 4.06 x 4.06 x 1.25 in

    Wi-Fi 7-Day Thermostat

    Easy to Read With Backlight 2.4 GHZ White 5.75 x 3.5 x 1.5 in

    Product information WiFi Thermostat

    For warranty information about this product, please Click here [PDF ] User Manual Manual [PDF ]
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    Product guides and documents

    User Manual (PDF)
    User Guide (PDF)
    Product Documentation (PDF)
    Compatibility Guide (PDF)
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    What''s in the box

    See more
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    Q: What is the difference between this model and older rth9580wf?

    A: I just went to Best Buy to play with the RTH9585WF and see what is the difference in the s…

    Jeff Cameron | 4 years ago

    Q: does this thermostat requires "C" wire?

    A: I have a 5 year old Lux Thermostat. When we bought a new Rheem this past summer, the techn…

    Bob | 10 months ago

    Q: Does this thermostat have a screen lock to prevent guest from tampering with the settings?

    A: This Thermostat truly Rocks!! - It has a screen lock as well as Security codes for front p…

    Anna Bahun | 4 years ago

    Q: does this work with google home?

    A: What''s Google home?

    Book Sellers Intl. | 2 years ago

    Customer reviews

    4.4 out of 54.4 out of 5
    9,766 global ratings

    Top reviews from the United States

    Bruce5714
    5.0 out of 5 starsVerified Purchase
    I am happy so far.
    Reviewed in the United States on December 30, 2017
    Style: WiFi Thermostat
    Hello, I just want to share my 2-cents about this thermostat. I installed 2 of them. 1. This thermostat layout and appearance is similar to traditional one. This help for all age at home to adjust thermostat without learning curve. LCD screen and silver color case is... See more
    Hello, I just want to share my 2-cents about this thermostat. I installed 2 of them.
    1. This thermostat layout and appearance is similar to traditional one. This help for all age at home to adjust thermostat without learning curve. LCD screen and silver color case is elegant to me. this is the reason I choose honeywell over Ecobee.
    2. Need C wire. It is clearly stated. Giving bad rating because you do not have C wire at your home is unfair. You can buy the one doesn''t need C wire.
    3. Smart Response Technology - this is your option to thermostat to run ahead of time to get desire temp at your set time. If you do not want this, you can turn off this feature.
    4. You can adjust or set temp day by day. As far as I know , traditional one cannot do it . This help to adjust family members with different work schedule and off day. This work for me.
    5. This thermostat has no feature to connect to remote sensor. My understanding , if your thermostat adjust temp to a room sensor that is colder than other, other rooms may have grilling temp. I will adjust vent louvers to adjust each room temp, no need of sensor.
    6. Wifi work well as well as online registration. Installation takes only 15 to 30 minutes if you have c wire.
    7. Face plate pins to connect to base are small and look fragile, carefully plug in. Reality is we only do this once. We are not removing face plate everyday to bring to work.
    8. LCD brightness - you can adjust to too bright to totally dark from score 0 to 10. Is this enough for you?
    9. We are human. Sometimes we forgot to adjust heat or cold, when we rash to go out, you can adjust from your phone. This is cool.
    10. Homeowner has to be smart , not thermostat. Do your home work that will save your bills.
    11. I know it seem biased , if I do not say any drawback about this thermostat. Online control menu, there is two choices, setting and schedule. I wish default should be schedule, not setting. We do schedule change often, setting may be once. What I want to say is I have to do one more mouse click to get to schedule . Lazy bear.
    I do not get any promotion price or pay for this review. I paid full price for this thermostat. My reason of this review is for future homeowners to get more information. Thanks for reading my review.
    1,491 people found this helpful
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    t3t4
    3.0 out of 5 starsVerified Purchase
    IT''S almost EVERYTHING YOU WANT AND NOTHING YOU DON''T
    Reviewed in the United States on November 9, 2018
    Style: WiFi Thermostat
    This is my first so-called "smart thermostat" and I love it, really, it''s almost everything I wanted with out the crap that I don''t want. All useful information is right there on the home screen at a glance, no cluster menu garbage to deal with, just clean and informative... See more
    This is my first so-called "smart thermostat" and I love it, really, it''s almost everything I wanted with out the crap that I don''t want. All useful information is right there on the home screen at a glance, no cluster menu garbage to deal with, just clean and informative on every tab except the settings tab which you would expect. But even the settings tab is clearly laid out, just more involved/busy. I don''t foresee grandma having any issues here, even the most resistant to change can still turn the temperature up/down which is all you need to know to use this thing!

    For the rest of us, I''d call this a "programmable thermostat" cause that''s what it is. Everybody keeps calling these a smart stat and well, that simply is not true! There is no AI here, it does not guess your mood on any given day and adjust accordingly, no, nothing like that. You simply set it and forget it via a static permanent "hold" temperature or by a programmed scheduled which you set. See, just a simple thermostat, but it has some real nice features!

    I guess it''s "things I love and things I don''t" time:

    --It''s a multistage thermostat for both hot and cold which is great for controlling my 2 stage gas furnace.
    --I get a $25.00 rebate from Met-Ed. If you know who met ed is then you can probably get the same rebate.
    --I love the backlit display and the ability to change it to any color I want.
    --I love all the information on the main screen, almost everything you need to know and nothing that you don''t. It''s a clean looking interface!
    --I love all of the options for both heat and cool, you can really control almost everything from one stat.
    --I love the programmability, using the schedule feature I can see lots of money saved. And it''s very well thought out!
    --I love the accuracy. It matches all my other thermometers and more importantly it matches itself. If you call for heat @ 71 degrees, it will shut the heat off when the room gets up to 71 and then maintain that heat within about 1/2 of a degree. In other words, what I''m seeing on my stat is 71 degrees, but "I think" when the stat reaches 70.5 it will call for heat and then shut off when the stat reaches 71.5, but the whole time my stat has a room temp of 71 and a set temp of 71. I never see that 1/2 degree shift on the display. I can feel the difference in room temp and like I said, all my other thermometers match this Honeywell stat. So that''s a tolerance of 1 degree room temp accuracy! That''s fairly impressive!
    -- I love the app. It''s just like the thermostat display with one new feature, you can voice control the stat via the app. And it''s fast too, within 3 seconds of either a physical tap on my tablet or a voice command, the stat on my wall changes. Yeah, it''s a bit of a novelty thing, but it''s the main reason I bought this thermostat, for remote control and monitoring!

    What I don''t love:

    --The cheesy feeling wall mounting plate. I''m seriously afraid to remove the stat from the wall for fear of breaking that wall plat. Then what do ya do? I mean C''mon Honeywell, couldn''t spend an extra buck to thicken up that saran wrap you used for a wall plate? You know I would have paid for it!
    --That 1 degree of accuracy thing I mentioned above, I''d really like to see that on screen cause I know it''s happening behind the scene. If they removed the "degree" symbol then they could replace what we already know with an actual number instead. Yes we know it''s 71 degrees, Celsius or Fahrenheit makes no difference since they both measure degrees of temperature. Show me 10th''s of a degree in place of the degree symbol and I''d be soo happy. Let me see that 71.5 that I know is happening behind the scene. It wouldn''t take any more real estate since you''d delete useless and replace it with useful in the same size and font and location, nothing would change aside from the information.
    --The app requires you to sign your life away in terms of privacy, but what doesn''t anymore or now-a-days?

    I''m struggling to think of things not to like about this whole thermostat set up and system. Yeah, I think that''s it, this thing is solid aside from the few mentions above. We''ll see how well it holds up.

    (Update 11/29/18):

    My first replacement is on it''s way already, why? Because some weird things began happening. One of the main reasons I bought this stat was to control both stages of my heating system. When I first installed it the stat would call for 1st stage heat and after some time had passed it would then call for the second stage. I never timed it but I''m guessing it was about 5 min before the call for 2nd stage. Now, all of a sudden, this stat is calling for both stages when I set the desired temp only 1 degree higher then current room temp! Why is this happening, what changed? I don''t know and the Honeywell support people didn''t know either. So after about an hour of tech support and firmware updates, a little voltage testing, I have a new thermostat on it''s way. This ordeal has gained me some experience and understanding of how this thermostat works, also when and how. There is a bit of an algorithm that determines how and when multi-stage heating systems work. We''re going to add this to my list of things I don''t like!

    In settings I can see when the stat is calling for what stage from my furnace, but I have absolute ZERO control over how or when the call for 2nd stage is activated. This stat uses some pre-programmed assumptions based on outdoor temp and what it learns from a call for heat until the stat is satisfied in your home. In other-words, if you want your home 70 degrees, this stat will pay attention to how long the heating system runs and on how many stages and adjust itself to an average to maintain that temperature. The way this happens is by monitoring the room temp verses the call for heat, it pays attention to the time it takes to increase room temp by 1 degree, and then the real assumptions begin. Next it will monitor outside temperature and adjust itself accordingly to "best guess" how many stages should be used to achieve your desired temperature on any given day. And that''s a no go for me, I''m tellin ya right now, for my situation, this sort of second guessing the master (me) is completely unacceptable! I need manual control over the various stages of my heating system and this stat does not allow for even rudimentary control such as time. Just give me a 15 min clock that I can adjust before calling for second stage.!? So far, no option! So to work around this issue, I now have my second stage physically disconnected from W2.

    Less heat over longer run time =''s greater comfort, that''s why we have the infinitely variable heaters of today, but yesterday''s heater will work just fine in this regard if you can control the thing! Calling for both heating stages when I call for a 1 degree increase in room temp? That''s not saving me a dime let alone a dollar, in fact, that kind of thinking costs me money! Until a proper firmware update is released to address this issue, I''m taking off a star because this is a really big deal for my system and my home. Don''t ever second guess me! Give me total control of MY stat and MY heating system! Otherwise, my previous review stands and I still really like this thing, again, let''s see how well the second stat holds up.

    (Update 12/18/2018):

    You wont believe it (I can hardly believe it myself), but I''m tellin the truth, I''m going on thermostat #3 now on it''s way. After a 2 week long battle with software and computer, I''m now going on my 3rd thermostat from Honeywell. This time I told them to make damn sure it''s fully tested and fully functional before they send me anything. That just reverberated in a hollow skull as this was their reply below, and I quote:

    "We already placed the order for your replacement. We hope you can receive it in the next days (7 to 10 working days).

    If you have any other question, please let us know and we will assist you again.

    Best regards!

    Thank you,

    Resideo Customer Care "
    End quote.

    Aside from getting someone on the phone, these guys have been helpful all in all, but I''m a bit concerned about what what is coming. I purchased an RTH9585WF and that failed to control two heating stages logically or at all. They sent me an RTH9590WF as replacement and this thing was so broken out of the box. This one you can talk directly to the stat, well, they never could get that working, but from showing the weather to keeping room temp, this things is seriously broken! Nobody is testing this crap before it goes out the door and now I''m the butt end of somebody''s freekin joke, NOT LAUGHING! Honeywell said they are going to send me a different but similar model stat, well here, you read it, and I quote:

    "Once again, thank you for your quick answer!

    After analyzing the situation, we concluded that the problem is definitely your thermostat. We will replace your device one more time for a similar, but different model and we expect your thermostat won''t have any more problems."
    End quote.

    Yeah, they expect it to work just as I did way back on stat #1, but I ain''t holding my breath! Good GOD if ya could just get one of these things to work and just work consistently it would be so awesome, but now onto stat #3 of whatever mystery model they send, will it work? If I were you at this point, I''d hedge my bets! Oh and take a look at the pic I attached which shows the original and replacement stat as of this date 12/18/2018. I''ll write another update when I know what stat #3 is all about, working or not. I''m not adjusting anymore stars until I know what Johnny #3 does, or does not.

    Update 12/30/2018:

    My 3rd and I''d say final thermostat is in, it''s exactly the same as my original stat which is model #: RTH9585WF and nothing has changed according to Honeywell. At this point I now have 3 thermostats, none of which give me any control over my 2 heating stages. So nothing has changed aside from I now have 3 stats that cannot do the job I require. I still have terminal W2 physically disconnected so the damn thing only runs one stage of my heating system, but unlike the RTH9590WF I no longer have to deal with that voice control that should work, but never does!

    The support team did alright by me, they could not fix the issues nor cold they recommend a suitable alternative, they just kept on replacing what is clearly broken. Doing the same thing over and over while expecting different results, yeah, Einstein had something to say about that way back when. And so I''m done here. Like I said, hedge your bets, it''s great when it works, 2 stage heating has ZERO control for the user but when the stat just works like a stat, well, it''s hard to beat! I have 3 of these things now and I really only hate 1, that RTH9590WF should burn in hell it''s so broken out of the box!

    I hope some of this helped at least someone, but this has been my real life trial and tribulation and I''ve lost interest now in thermostats, for the rest of my freeekin life!
    394 people found this helpful
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    Staci E.
    1.0 out of 5 starsVerified Purchase
    Thermostat sent was used- HORRIBLE customer support
    Reviewed in the United States on August 18, 2018
    Style: WiFi Thermostat
    I bought this "new", however, while unboxing started seeing signs of previous use - Drywall dust on one of the anchors, etc. I figured this sometimes happens at the big box stores, etc, so I continued to install the thermostat. I got it installed and working and went to... See more
    I bought this "new", however, while unboxing started seeing signs of previous use - Drywall dust on one of the anchors, etc. I figured this sometimes happens at the big box stores, etc, so I continued to install the thermostat. I got it installed and working and went to register the product for local weather, etc. Then I got an error message saying that the product was already registered and that I needed to log into the account that it was registered under. So I went on the website to send a note, but the website would not allow me to send info the reCAPTCHA said- ERROR for site owner:
    Invalid domain for site key- So no dice, I went to call customer service. With an hour left before customer service closes, I got the message -Due to high call volume, we can''t take your call right now, try again later, goodbye--CLICK. Really? I''ve never had customer service robot server hang up on me.

    If you buy this product I hope you never need to call customer service!!! Honeywell is always on the bottom of customer support polls. I should have known better.
    258 people found this helpful
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    Christopher W Perkins
    1.0 out of 5 starsVerified Purchase
    Sensor broke after about 36 hours
    Reviewed in the United States on August 23, 2018
    Style: WiFi Thermostat
    Recieved and installed Tuesday and working fine, and 36 hours later in Thursday midday I recieved a notification on the app that my thermostat had thrown an error code. Checked out the Tstat and it said “Faulty Sensor”, and it would not do anything but blow the fan. The... See more
    Recieved and installed Tuesday and working fine, and 36 hours later in Thursday midday I recieved a notification on the app that my thermostat had thrown an error code. Checked out the Tstat and it said “Faulty Sensor”, and it would not do anything but blow the fan. The error code said that “A sensor in my thermostat had encountered an error and my thermostat needs to be replaced”. How frustrating on a hot August day! I tried to call Honeywell customer service and I hung up after about 30 mins on hold. I replaced this with my old thermostat for now. I will be returning and I already ordered a Nest to replace this.
    217 people found this helpful
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    JB109
    1.0 out of 5 starsVerified Purchase
    Craaaaaaaaaaaaazy. HVAC Tech review
    Reviewed in the United States on August 27, 2019
    Style: WiFi Thermostat
    Im not sure why out of all the reviews there appears to be one person whom has reported on this serious issue. This thermostat had NO WAY of changing a factory default temperature swing differential. I installed a high efficiency two stage gas package system about a month... See more
    Im not sure why out of all the reviews there appears to be one person whom has reported on this serious issue. This thermostat had NO WAY of changing a factory default temperature swing differential. I installed a high efficiency two stage gas package system about a month ago and installed this thermostat to control it. The SERIOUS issue is that the temperature swing appears to be factory default at .25 degrees. A normal value is 1 degree and a tighter value that is sometimes used is .5 degrees. This extremely tight temp swing setting from the factory that IS NOT adjustable will KILL your equipment. The whole point of running a two stage machine is to have the low stage run allot longer periods of time. This is not possible with this stat because when set to 73, the compressor will kick on at 73.25 and kick off at 73!!! Complete absurdity. My system is on 5-7 minutes. Whithin 3-5 minutes the stat calls for cooling again only to be locked out by comperssor protection with screen indicating "waiting for equipment". So the factory non-adjustable swing on this thing basically has the unit attempting to kick back on before the compressor protection programming allows it to! It is BEYOND me why a controls company whom has been around for 100 years would build such a contol. I have to get rid of this thing soon and especially before winter when it will have my gas furnace in a perpetual state of sequency pre-ignition cycle, heat, off, repeat within 5 minutes. What a total failure on behalf of Honeywell. Totally unbelievable. If you have one of these , pay attention................... its KILLING your equipment.
    146 people found this helpful
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    yoyoyo
    1.0 out of 5 starsVerified Purchase
    Not a good choice if you want the flexibility to change the swing temperature
    Reviewed in the United States on September 14, 2018
    Style: WiFi Thermostat
    Without the ability to change the swing around your desired temperature, the unit will frequently cycle the compressor. The added stress caused by the additional on and off cycles each day will ultimately shorten the life of the AC system. This would most likely be an... See more
    Without the ability to change the swing around your desired temperature, the unit will frequently cycle the compressor. The added stress caused by the additional on and off cycles each day will ultimately shorten the life of the AC system. This would most likely be an easy feature for Honeywell to add, but unfortunately they already have my money and there is no incentive to add enhanced features.
    155 people found this helpful
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    Aaron S.
    1.0 out of 5 starsVerified Purchase
    Impossible to wire up
    Reviewed in the United States on November 20, 2018
    Style: WiFi Thermostat
    I bought this product to install into my new home that I was renovating. To start, I know what I am doing when it comes to electrical and how my boiler work. I also read the instructions in its entirety before attempting to hook it up. In the instructions for my home’s... See more
    I bought this product to install into my new home that I was renovating. To start, I know what I am doing when it comes to electrical and how my boiler work. I also read the instructions in its entirety before attempting to hook it up. In the instructions for my home’s heating system (multiple zone force hot water) it advised me to contact Honeywell for the wiring instructions. It didn’t say to contact if I was having issues but rather not include anything in the booklet besides an 800 number for me to call to get the information I needed. So I called the number, followed the prompts and was them told due to a high call volume they couldn’t take my call and I was hung up on. I tried the next few days to get in touch with them via phone and I was hung up on every time. I emailed them, to which I still haven’t received a reply. Finally I contacted customer support via the live chat. This was also useless because the customer support didn’t know how to wire up the multiple zones even tho the instructions were literally to contact them. So in other words go with something else because if Honeywell isn’t even going to provide basic instructions on how to install their product, what type of product are they even selling you to behind with. Also just so everyone also knows. I was able to get the thermostat to come on but it would never send heat through the boiler and I have only 3 wires to hook up, I couldn’t imagine anything actually in depth wired to this junk.
    113 people found this helpful
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    JB
    5.0 out of 5 starsVerified Purchase
    Good product. Solid Device, Easy to install
    Reviewed in the United States on May 2, 2018
    Style: WiFi Thermostat
    This is my second Honeywell smart thermostat. I have two systems in my house that are fully independent and I wanted both that I can manage with one app. Installation: The device is really easy to install. The instructions have several alternate... See more
    This is my second Honeywell smart thermostat. I have two systems in my house that are fully independent and I wanted both that I can manage with one app.

    Installation:
    The device is really easy to install. The instructions have several alternate configurations in there which makes it seem complicated but for me it was installed in about 20 minutes. The disclaimer that I have to make is that my HVAC system is 12 years old, and is just standard gas heat and A/C. I have a "C" wire pre-installed so i didn''t need any workarounds. Honeywell provides little stickers to wrap around each wire as you take them off the old device so you know what terminal they were attached to. I found this helpful. It was easier to connect the wires to this device because it uses push terminals instead of screws, though this didn''t really matter to me.

    Unfortunately this device is quite a bit smaller than the previous one so I can see the old mounting holes next to it. Doesn''t really bother me but it may bother some. There is no "cover plate" to take care of this. I believe Nest provides one with their thermostats.

    Powered it up and it comes right on.

    Configuration:
    Honeywell devices always seem a bit unfriendly in terms of UI. However, once you connect to the wi-fi you are instructed to go to the PC to finish setup. I did this and set up my program there. However, there are a few things you cannot do remotely. First if you choose to lock the screen, as anyone with kids will do, you have two options. The first option allows you to lock out all functions (it runs based on your program) or lock out programming settings and allow the users to still change the temperature temporarily. The issue here is that you have a pre-set lock code that you cannot change. I have a pre-set 4 digit code that is soon to be lost forever.

    The most annoying option though, and one that almost made me send it back, was that you have to find the option for auto-switchover in the menus and turn it on if you want the system to switch from heat to cool on its own. I need this where I am in the SE because it is cold in the morning and very hot by late afternoon. There is nothing in the instructions about turning this on. I stumbled across it.

    Programming:
    All programming can be done on the PC in a browser or on the app. Both are pretty intuitive and give you good control. I use the circulate option for the fan and it makes a huge difference. Highly recommend you use that to move the air around without the A/C needing to run.

    Integrations:
    I have this connected to SmartThings and Alexa. Smartthings shows this as a thermostat, a thermometer and a hygrometer which lets me set triggering events. I don''t find Alexa to be very useful so I don''t use it often but the integration does seem to work.

    Overall:
    As I said, this is my second Honeywell and I like them both. The upstairs is well controlled now and is more comfortable than it was with the old device. The wi-fi is solid, no drops, and the app is functional and I have no complaints.
    105 people found this helpful
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    Top reviews from other countries

    Jeffrey B. Bisset
    1.0 out of 5 starsVerified Purchase
    Misleading Pictures
    Reviewed in Canada on August 20, 2019
    The pictures of this thermostat in this ad and on the box, make it look like it has a big bright screen. It doesn''t. It''s a pathetic looking little thing, smaller than a cigarette pack. Clearing Honeywell is playing catch-up against NEST and other market leaders, and...See more
    The pictures of this thermostat in this ad and on the box, make it look like it has a big bright screen. It doesn''t. It''s a pathetic looking little thing, smaller than a cigarette pack. Clearing Honeywell is playing catch-up against NEST and other market leaders, and losing. I''m returning this this thing, feeling angry about being tricked.
    51 people found this helpful
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    The Gifted
    1.0 out of 5 starsVerified Purchase
    I am Very upset with 5 problems in it
    Reviewed in Canada on November 20, 2019
    1) It did not start my old furnus even though i used C-Wire Adapter, I dont think its compatible with furnus that have 2 wired system. ( R & W) 2) I ordered a new one but i received an old one, ( I found pen markes on the wire terminals, & found hand written note on the...See more
    1) It did not start my old furnus even though i used C-Wire Adapter, I dont think its compatible with furnus that have 2 wired system. ( R & W) 2) I ordered a new one but i received an old one, ( I found pen markes on the wire terminals, & found hand written note on the user manual) 3)Touch screen is not responsing so fast 4) Terminal holes are to thight that if you dont have strong wire and push it through, it does not get in, (It would be easier if wires could be attached by screws) 5) Its so hard (almost impossible) to separate the wall plate (The back part) and the screen unit.
    37 people found this helpful
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    John Cushing
    3.0 out of 5 starsVerified Purchase
    Short on details
    Reviewed in Canada on September 4, 2019
    Unfortunately we couldn''t use the Thermostat. I didn''t realize (from the lack of information in the description of the product) that we would be giving up the function of the 2-speed fan of the furnace while having to accommodate the missing"C" wire. I had installed one...See more
    Unfortunately we couldn''t use the Thermostat. I didn''t realize (from the lack of information in the description of the product) that we would be giving up the function of the 2-speed fan of the furnace while having to accommodate the missing"C" wire. I had installed one before in a different home, but that particular furnace didn''t have a 2-speed fan to begin with. Check the product description before you order.
    16 people found this helpful
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    GenuineCustomer
    1.0 out of 5 starsVerified Purchase
    Disappointed. RETURNED.
    Reviewed in Canada on January 11, 2020
    It said add a C wire on the instructions, so I bought a C wire but turns out they wanted a specific Honeywell C wire. The customer service people were unhelpful even though we video chatted with them as to what specially the problem was. So as a moment of frustration, I...See more
    It said add a C wire on the instructions, so I bought a C wire but turns out they wanted a specific Honeywell C wire. The customer service people were unhelpful even though we video chatted with them as to what specially the problem was. So as a moment of frustration, I took out the c wire and it started working but then it would turn off and on and kept doing that. I went to Home depot where they sold the same damn thermostat and they all were telling me, they did not sell the c wire associated with it, I would have to order it from Amazon. Which would take another 2-3 days. So, I took it off and installed my old one, and I had to return both the C wire and the Thermostat. I returned it and got a Nest Thermostat on sale.
    8 people found this helpful
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    J. Sayson
    5.0 out of 5 starsVerified Purchase
    Honeywell RTH9585WF1004/W Wi-Fi Smart Thermostat
    Reviewed in Canada on August 3, 2019
    Got this to replace a programmable Honeywell that died (12 yrs old). Installation instructions are clear and concise, and all necessary labels are supplied. Step by step guide makes installation a breeze. Programming guides help walk you through programming your device, and...See more
    Got this to replace a programmable Honeywell that died (12 yrs old). Installation instructions are clear and concise, and all necessary labels are supplied. Step by step guide makes installation a breeze. Programming guides help walk you through programming your device, and the only thing to be careful for is to know whether you have an Air Conditioner or a Heat Pump. Connecting to wifi is easy and straightforward, and when you create your account with Honeywell''s mytotalconnectcomfort.com, and once you complete the steps, your device can be controlled from your smartphone or iPad, or through Alexa. Easy Peasy. Device has worked like a charm for a couple weeks now, and easy to instruct Alexa to change temperature or fan operations.
    10 people found this helpful
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